Citrix was decommissioned during half term November 2018 as it reached end-of-life. Citrix has been replaced by a system called Remote Desktop Server (RDS).
Departments were contacted prior to Citrix being decommissioned to confirm application requirements on RDS. Applications were migrated from Citrix to RDS as required, however please get in touch with IT with any additional application requirements.
A user guide for Remote Desktop can be found here - https://rgsworcester.zendesk.com/hc/en-us/articles/115005704829-Remote-Desktop-Services-RDS-User-Guide. Please get in touch with IT if any training is required.